UrbanPiper, a leading provider of restaurant management software, is delighted to announce its latest achievement in the Middle East with the signing of Sushi Library as a valued client. Sushi Library, a part of the renowned Apparel Group, is a family-friendly casual restaurant that specialises in both dining and delivery of delectable sushi and other Japanese-inspired dishes. 

With its innovative solutions, UrbanPiper empowers restaurants to efficiently manage orders from multiple food apps on a single dashboard, streamline kitchen operations, analyze data, and more. The addition of Sushi Library to UrbanPiper's prestigious client portfolio further solidifies the company's position as a reliable and trusted technology partner in the region.

The decision of Sushi Library to partner with UrbanPiper underscores the technology provider's global enterprise DNA and its proven track record of crafting solutions for some of the largest brands in the world. UrbanPiper's success in the UAE market, following partnerships with marquee clients such as Nando's, Chicking, Cravia, and Wakhira Group, has positioned the company as a trusted player in the industry.

Speaking about the partnership, Rahul Takle - System Administrator, Online Delivery said, "UrbanPiper’s strong commitment and support throughout the onboarding process have been exceptional. By leveraging UrbanPiper’s software, we have successfully streamlined our order management process, consolidating orders from multiple food apps onto a single dashboard. This has significantly improved our operational efficiency and customer satisfaction. We look forward to further collaborations and extending this successful partnership."

Sushi Library was seeking a solution that would seamlessly integrate with their existing Point of Sale system, LS retail. UrbanPiper showcased its expertise by developing a custom integration with LS retail and this served as a testament to UrbanPiper's strong relationships and commitment to meeting the specific needs of its clients.

Reflecting on the collaboration, Renjith Prahladan, Deputy General Manager for UrbanPiper MENA said, "Apparel Group is a very agile brand, which is a great match with UrbanPiper. The process of onboarding the brand was great and at no point did the brand shy away from helping us when needed." 

One of the main challenges faced by Sushi Library was managing orders from multiple food apps without the need for numerous tablets. UrbanPiper's software offered a comprehensive solution, allowing Sushi Library to consolidate orders from various channels, including Talabat, Deliveroo, Careem, and Noon Food, onto a single dashboard. This streamlined approach enables Sushi Library to efficiently view and manage orders across all of their six outlets in the UAE, enhancing productivity and customer satisfaction

Having established itself as a reliable technology partner, UrbanPiper is poised to extend its collaboration with other brands within the Apparel Group, both in UAE and other countries in the Middle East as well.

This announcement comes after the news that the brand was going to continue scaling HB Brands, the parent company of popular restaurants Canton, Roma Way, Tako Hut, Shawirmarito, and many more in Saudi Arabia. Innovative, efficient, and customer-centric, UrbanPiper has proven time and again its ability to empower brands with a winning online delivery solution. Don't let your restaurant miss out on the opportunity to revolutionize its online presence and skyrocket its success. Reach out to UrbanPiper today and take your delivery game to new heights.