The Jahez restaurant registration process is straightforward but requires attention to detail to avoid delays. Let’s dive into the 6 essential steps to get your restaurant live on Jahez.

Step 1: Provide Your User Information

Start by visiting the Jahez official website and clicking the "Join Us" button. This is where you’ll enter your basic details:

• Email Address
• Full Name
• Country of Operation (ensure Saudi Arabia is selected)
• Phone Number
• Store Location: Indicate whether your restaurant is located in a mall, a hospital, or a restricted area like a residential complex or embassy. Jahez has specific policies around these locations (more on that below).

After entering this information, you’ll receive a confirmation email. It’s crucial to double-check your contact details to avoid any delays in communication.

Step 2: Provide General Information About Your Restaurant

In this step, Jahez requires detailed information about your restaurant to categorize it correctly. Here’s what you need to provide:

• Restaurant Name: Ensure the name matches your legal business registration.
• Cuisine Type: Select the cuisine type(s) you specialize in, whether it’s Middle Eastern, Italian, fast food, etc.
• Registration Number: Input your commercial registration number, which verifies your restaurant’s legitimacy in Saudi Arabia.

This information helps Jahez display your restaurant to the right audience and ensures your business complies with local regulations. Accurate data entry at this stage prevents issues during the Jahez restaurant registration review process.

Step 3: Submit Branch Information

If your restaurant has multiple branches, you’ll need to provide specific information for each branch, including:

• Branch Name and Physical Address
• Operating Hours: Ensure these are accurate as they will be displayed on Jahez for customers to see when your restaurant is open for orders.
• Contact Information for each branch

It’s essential to provide precise information for each location to avoid confusion for customers when they place orders. Make sure your operating hours align with your staff availability to minimize delays. For more information, contact the team via email at [email protected].

Step 4: Account and Banking Information

The fourth step in the Jahez restaurant registration process involves setting up your payment and tax information. You’ll need to input:

• Bank Account Details: This ensures you get paid accurately and on time.
• VAT Registration Number: Ensure your tax information is up-to-date to comply with local taxation laws.

Mistakes here can cause significant delays in receiving payments, so take your time to review everything before submission. Once this step is complete, Jahez will review your application, and after approval, your restaurant will be live on the platform.

Step 5: Upload Menu and Photos

Once your registration is approved, the next step is setting up your menu on Jahez. Make sure you provide:

• High-Quality Photos: Clear, vibrant images of your dishes.
• Accurate Descriptions: Each menu item should have a detailed description, including ingredients and preparation styles.
• Prices: Ensure your prices are updated and reflect what’s on your in-store menu.

High-quality visuals and detailed menu descriptions can increase customer engagement and drive more orders. Regularly updating your menu with seasonal items and promotions is also key to keeping your restaurant relevant and exciting for customers.

Step 6: Go Live and Manage Orders

Once your menu is live, your restaurant will start receiving orders. Here’s how to ensure smooth order management:

• Order Monitoring: Jahez provides a real-time order tracking system that allows you to see orders from preparation to delivery.
• Staff Training: Make sure your team is familiar with the platform to avoid delays in order processing.
• Review Feedback: Respond to customer reviews, both positive and negative. This shows that you value their opinions and are committed to improving your service.

Consider using platforms like UrbanPiper, which integrates with Jahez and centralizes all your delivery orders into your POS system. This integration reduces manual work, cuts down errors, and helps your restaurant run more efficiently.

Jahez Restaurant Registration: Key Considerations

Not all restaurants are eligible for Jahez restaurant registration. Your application will be rejected if your restaurant is located in any of the following:

• Hospitals: Due to regulatory concerns.
• Closed or Restricted Areas: Residential complexes, military zones, or embassies often have specific restrictions that prevent listing.
• Malls: Restaurants located within malls are generally not eligible due to existing agreements with mall management.

If your restaurant falls into one of these categories, you may want to explore other delivery platforms or consult with Jahez directly for clarification.

Features of Jahez to Enhance Restaurant Operations

Once your Jahez restaurant registration is complete, you’ll have access to several features that can help manage and grow your business, including:

• Real-Time Order Tracking:  Jahez offers real-time order tracking, a crucial feature for managing restaurant operations. It allows you to monitor each step of the order process, from preparation to delivery. Jahez minimizes delays and ensures customers receive their orders promptly. Thus, improving overall satisfaction.
• Sales Reports:  The platform provides comprehensive sales reports that offer insights into your restaurant’s performance. The reports help you identify peak hours, popular dishes, and overall sales trends. You can use the data to make informed decisions and optimize your menu. A detailed guide about a digital menu is available here.
• Promotional Campaigns: Jahez supports the creation and management of promotional campaigns to attract more customers. You can easily set up discounts, special offers, or loyalty programs. The feature is particularly useful for boosting sales during slow periods or introducing new menu items.
• Multiple Payment Options: To accommodate different customer preferences, Jahez integrates with various payment methods. The customers can choose their preferred payment option, whether it’s cash, credit card, or digital wallet. You can offer multiple payment options that simplify transactions and lead to increased sales.
• Customer Feedback: Customer feedback is vital for improving your restaurant’s services. Jahez includes a feedback management feature that allows you to view and respond to customer reviews directly. You can address feedback promptly can enhance restaurant reviews and customer satisfaction.

Conclusion

Completing the Jahez restaurant registration process is a straightforward way to expand your restaurant's reach and tap into Saudi Arabia's growing online food market. By following the six steps outlined in this guide, you’ll be well on your way to getting listed on one of the top delivery platforms.

But it doesn't stop there. To truly optimize your operations and ensure everything runs smoothly, consider integrating UrbanPiper with your Jahez profile.

Ready to experience the difference? Reach out to us with any questions. If you're aiming to expand your restaurant delivery across multiple locations and brands, we're here to support you.