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CompanyWelcoming Ashish Saxena as President, UrbanPiper

Ashish Saxena, our new President, shares his vision and plans for the future as we embark on an exciting journey of global expansion and innovation. The founders warmly welcome Ashish in his new role, enthusiastic about the direction and growth he will bring to UrbanPiper.

Team UrbanPiper

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ProductJune 2024 Product Updates: What's New in Our Restaurant Tech Platform

This month, we're serving up exciting new features to help your restaurant run even smoother! Discover how you can now enjoy reduced printing costs with our compact designs for Bills & KOTs & how you can now directly identify customer complaints of Swiggy Orders on Prime!

Shriya Malik
Industry TrendsHow to Register Your Restaurant on Swiggy?

With Indian restaurants earning up to 33% of their revenues from food delivery, have you tapped into the immense potential of Swiggy for your business? As one of the largest delivery platforms in India, Swiggy connects over 300,000 restaurant partners with countless food lovers in more than 500 cities. Ready to boost your restaurant’s digital presence? Here’s how you can get started on Swiggy.

Damini Chandankar
CompanyWelcoming Ashish Saxena as President, UrbanPiper

Ashish Saxena, our new President, shares his vision and plans for the future as we embark on an exciting journey of global expansion and innovation. The founders warmly welcome Ashish in his new role, enthusiastic about the direction and growth he will bring to UrbanPiper.

Team UrbanPiper
ProductMay 2024 Product Updates: What's New in Our Restaurant Tech Platform

This month, we're serving up exciting new features to help your restaurant run even smoother! Discover our new features like real-time restaurant intelligence with Bolt, enhanced focus on your menu images for Meraki App, enhanced item & order Level instructions for Zomato and much more!

Shriya Malik
Customer SuccessHelping Restaurants Scale: The Impact of Polaris Technology and UrbanPiper Partnership

In 2021, UrbanPiper and Polaris Technology joined forces, recognizing the changing dynamics of post-Covid dining, where home delivery emerged as the new norm. This partnership harmonizes Polaris Technology's state-of-the-art ERP solutions with UrbanPiper's unmatched delivery management capabilities, crafting an unparalleled ecosystem for restaurants aiming to scale operations seamlessly in the digital landscape.

Damini Chandankar
ProductApril 2024 Product Updates: What's New in Our Restaurant Tech Platform

This month, we're serving up exciting new features to help your restaurant run even smoother! Discover our new features like upgraded & industry leading analytics module, order preparation countdown on Prime's order tracker, custom date range reporting on Atlas and Zomato live chat support on Prime.

Shriya Malik
ProductOptimize Your Restaurant's Performance with the New & Improved Analytics Module!

Discover how UrbanPiper's revamped Analytics Module in Atlas can upgrade your restaurant's data analysis. Enjoy advanced filtering, heatmaps, and more for comprehensive operational insights.

Shriya Malik
Industry TrendsHow to Register Your Restaurant on Zomato in 6 Easy Steps?

Are you ready to skyrocket your restaurant's revenue by 60%, and boost your brand visibility? With over 3 lakh+ restaurant listings and 1000+ cities, Zomato stands as a giant in the Indian food delivery and discovery space.

Damini Chandankar
ProductMarch 2024 Product Updates: What's New in Our Restaurant Tech Platform

This month, we're serving up exciting new features to help your restaurant run even smoother! Discover our new features like QR code ordering to digitise your menu and ordering process, enhanced Loyalty module for boosting customer engagement, automatic order completion for your pending orders, and enhancements for your modifiers on Zomato.

Shriya Malik
Industry Trends5 Common Restaurant Inventory Management Mistakes

Those forgotten avocados in the back? They're not adding any green to your wallet. Restaurants lose up to 10% of their annual food sales due to poor inventory management practices. That's a staggering figure, considering the tight margins in the restaurant industry.

Damini Chandankar
Customer SuccessHow to Add My Restaurant on Deliveroo: A Complete Guide

Deliveroo is a British online food delivery company, expanding its presence across the globe, serving countries like the UK, France, Belgium, Ireland, Italy, Singapore, Hong Kong, the UAE, Kuwait, and Qatar.

Manohar Prasad
Product🛠️ Your Go-To Guide for Printer Setup & Custom Templates on Prime

Dive into our comprehensive guide on effortless printer setup and creating custom templates for bills and KOTs in your restaurant. Learn how to automate workflows and customize your Bills and KOTs with our easy steps, enhancing your restaurant's operational efficiency.

Shriya Malik
Customer Success6 Pro Tips to Improve Your Restaurant Reviews

Did you know that a mere one-star increase in your restaurant’s rating can spike your revenue by 5-9%? That's right, according to Harvard Business School, those stars do translate into dollars​​. It's all about strategy and a pinch of magic in customer service.

Damini Chandankar
ProductFebruary 2024 Product Updates: What's New in Our Restaurant Tech Platform

This month, we're serving up exciting new features to help your restaurant run even smoother! Discover our new features like audio-visual notifications to keep you in the loop about any order push to POS failures, discount feature on your total bill amounts and our latest integration with Stuart.

Shriya Malik
ProductJanuary 2024 Product Updates: What's New in Our Restaurant Tech Platform

This month, we're serving up exciting new features to help your restaurant run even smoother! Discover our new inventory stock alerts update, stock deduction after order acknowledgement, and how you can enable your customers to place future orders through our partnership with Zomato.

Shriya Malik
Customer SuccessDigital Menu Design: Enhancing the Restaurant Experience

Did you know that a well-designed digital menu can boost your restaurant's sales by up to 5%? Crafting an enticing digital menu isn't just about aesthetics; it's a powerful tool to engage your guests' while maximising your revenue potential. From high-quality visuals to seamless navigation, exploring the art of digital menu design holds the key to having your diners scrolling, swiping, and craving more.

Damini Chandankar
ProductDecember 2023 Product Updates: What's New in Our Restaurant Tech Platform

This month, we're serving up new features to help your restaurant run even smoother! In this blog, discover new filters for publish and verification status on Atlas, how your customers can place future orders for your restaurant on Zomato, Zomato store closure notifications, cancellation update for Zomato orders and our upcoming new & improved analytics dashboard.

Shriya Malik
ProductNovember 2023 Product Updates: What's New in Our Restaurant Tech Platform

This month, we're serving up new features to help your restaurant run even smoother! In this blog, discover hassle free and quick payments for your customers and restaurants with our newly launched QR Code on Bills feature, and learn how to manage your transfer requests more efficiently with delivery date filters in our Inventory Module.

Shriya Malik
Customer SuccessMenu Engineering 101: Crafting Profitable Restaurant Menus

In the bustling world of the restaurant industry, where enticing dishes and impeccable service are paramount, the design and structure of your menu can often be an overlooked goldmine. Dive into the world of menu engineering, where art meets science, and discover how subtle tweaks to your restaurant menu can lead to significant boosts in profits.

Damini Chandankar
Customer SuccessMastering Google My Business for Restaurants in 2024: A Comprehensive Guide

Are you looking for ways to increase your restaurant’s online presence and attract more customers? If so, you’re in the right place! In this comprehensive guide, we’ll be discussing how to master Google My Business, a free online tool that allows you to promote your restaurant across Google Search and Google Maps. By creating a Google My Business account, you can ensure that your restaurant is easily discoverable by potential customers searching for restaurants in your area. 

Damini Chandankar
ProductOctober 2023 Product Updates: What's New in Our Restaurant Tech Platform

Welcome to the October edition of the UrbanPiper monthly product updates! This month, we're serving up new features and tweaks to help your restaurant run even smoother. In this edition, discover seamless dining experience with QR Code Ordering, a revamped Prime web POS & Order Tracker, Swiggy Self delivery with UrbanPiper, and more!

Shriya Malik
ProductPrime's Latest Design Upgrade: Top 6 Exciting Highlights!

We are thrilled to announce a comprehensive redesign of POS & Order Tracker on Prime Web that aims to enhance your user experience. With this upgrade, you can expect a cleaner, intuitive, and user-friendly interface that will make your restaurant operations easier and faster!

Shriya Malik
ProductSeptember 2023 Product Updates: What's New in Our Restaurant Tech Platform

Welcome to the September edition of the UrbanPiper monthly product updates! This month, we have some power packed updates in store for you and your staff, designed to streamline and boost your restaurant business operations. In this edition, discover how to use Piper Credits to power E-Bills, manage Advance Orders with new enhancements, and seamless accounting with Tally feature updates, upgrade menu management with Zomato’s menu validations, and more!

Shriya Malik
ProductAugust 2023 Product Updates: What's New in Our Restaurant Tech Platform

Welcome to the August edition of the UrbanPiper newsletter! This month, we have some amazing features and updates in store for you and your staff, designed to streamline your restaurant business operations. In this edition, discover how to save big on your credit card processing fees, access all your UrbanPiper products & businesses with one login, customise your notifications duration, and stay prepared for future orders with advance order notifications.

Shriya Malik
ProductAccess All Your UrbanPiper Products & Businesses with One Login

Introducing a new and improved login experience for all your UrbanPiper products and businesses- using just one email/mobile no. Look out for the "Try New Login Experience" option on your Atlas/Prime login pages and experience its convenience!

Shriya Malik
ProductJuly 2023 Product Updates: What's New in Our Restaurant Tech Platform

Welcome to the July edition of our monthly product updates! We have some amazing features and updates to share with you this month that will help you grow your restaurant business and delight your customers. In this edition, you’ll learn how to tailor your food preparation times specifically for delivery platforms., sell items by weight on Prime POS, scan barcodes to order faster, and much more!

Shriya Malik
CompanyUrbanPiper and Sisban Join Forces To Revolutionize Online food Delivery Operations For The Brand's Restaurants

The partnership between UrbanPiper and Sisban began earlier this year, marking the beginning of a fruitful collaboration. The addition of Sisban to UrbanPiper's prestigious client portfolio solidifies the company's position as a trusted technology partner in the Middle East.

Kaushal Raj
CompanyUrbanPiper Acquires Ordermark To Empower Restaurants Across US and Canada 🚀

🎉 We have some incredible news to share with you! UrbanPiper has acquired Ordermark to support and empower restaurants like yours across the United States and Canada. By coming together, they're supercharging their efforts to expand their innovative software platform for restaurants and food businesses. 🍽️

Kaushal Raj
ProductJune 2023 Product Updates: What's New in Our Restaurant Tech Platform

Welcome to the June edition of our monthly product updates! We have some exciting news to share with you this month, including a new update from Swiggy, a huge milestone for our company, and some highlights from the restaurant industry. Ready to learn how to grow your restaurant business? Let’s get started! 🍽️

Shriya Malik
CompanyPowering Success: UrbanPiper Partners with Maristo Hospitality to Transform Popeye's and Ralph's Kitchen

The journey with Maristo Hospitality began when UrbanPiper established a strong association with Ralph's Kitchen, a cloud kitchen operating across multiple outlets. Recognizing the need for increased efficiency in online delivery, UrbanPiper approached Maristo Hospitality to showcase the merits of their solution in one of their brands.

Kaushal Raj
CompanySushi Library Joins UrbanPiper's Client Roster, Reinforcing UrbanPiper's Dominance in the Middle East

Sushi Library was seeking a solution that would seamlessly integrate with their existing Point of Sale system, LS retail. UrbanPiper showcased its expertise by developing a custom integration with LS retail and this served as a testament to UrbanPiper's strong relationships and commitment to meeting the specific needs of its clients.

Kaushal Raj
CompanyGet Stuff'd Chooses UrbanPiper: A Digital Transformation Story for One Of Northern Ireland's Favorite Hamburger Joints

UrbanPiper is thrilled to add Get Stuff'd, a renowned hamburger restaurant located in Bangor, Northern Ireland, to its growing portfolio of restaurant operators in the United Kingdom and Ireland. This collaboration marks an exciting milestone for both companies as we work together to enhance their operations and elevate the online delivery experience for their customers.

Kaushal Raj
CompanyONDC's Disruptive Influence on the Food Industry: What You Need to Know

Have you heard of ONDC (Open Network for Digital Commerce)? If not, you're missing out on profitable opportunities for the food industry in India. ONDC is a revolutionary platform that has been established by the Government of India. It serves as a network of interconnected e-commerce businesses, allowing sellers, including brands, to list and sell their products directly to customers.

Shriya Malik
CompanyUrbanPiper Enables Merchants to Go Live on ONDC Through Partners uEngage and Bitsila

UrbanPiper, the leading SaaS platform for restaurants and food businesses, is pleased to announce that it is now enabling merchants to go live on ONDC, India's open network for digital commerce. UrbanPiper has collaborated with uEngage and Bitsila to enable merchants to sell directly on ONDC.

Kaushal Raj
CompanyMay 2023 Product Updates: What's New in Our Restaurant Tech Platform

At UrbanPiper, we understand the challenges faced by restaurant owners, and that's why we're constantly working to improve our products to make your life easier. Our teams have been working tirelessly to bring you the latest features, and we're excited to share them with you! Read through to discover the exciting ways our latest product updates will transform your restaurant business.

Shriya Malik
CompanyUrbanPiper Expands Partnership with Pieminister in the United Kingdom

UrbanPiper is thrilled to announce that it is expanding its partnership with Pieminister, one of the UK’s leading restaurant chains. UrbanPiper has been steadily increasing its presence in the United Kingdom since launching in the country over a year ago and Pieminister represents a key part of its growing portfolio.

Kaushal Raj
CompanyUrbanPiper Looks Set To Continue Scaling HB Brands in Saudi Arabia

UrbanPiper is thrilled to announce that it will be scaling its partnership with HB Brands, one of the most well-known and respected names in the industry. This will see UrbanPiper's cutting-edge software implemented across HB Brands’ locations, enabling the restaurant chain to streamline its operations, boost top-line revenues, and reduce bottom-line costs.

Kaushal Raj
Customer SuccessSave Money By Identifying Payment Errors On Zomato & Swiggy

Your restaurant may be losing out on payments from third-party aggregators without verifying the payouts you receive against actual sales. Here’s how you can reconcile payments within seconds!

Oshin Sharma
CompanyUrbanPiper India Referral Program | Everything You Need To Know

UrbanPiper's Referral Program has been meticulously designed to help both our clients and their friends grow their restaurants effectively. Find out all the details of our Referral Program here.

Oshin Sharma
CompanyWhy You Need A Captain App For Your Restaurant In 2022

Are your servers still taking orders on pen and paper or running around the restaurant with order tickets? It’s 2022 and technology is taking over the restaurant industry like fire. Without deploying modern-day tech such as the Captain App to solve your restaurant's challenges, you're missing out on a lot!

Oshin Sharma
CompanyUrbanPiper Makes A Mark At The Fast Food & Cafe Convention 2022

On a day of incredible learnings, insights, & networking, the UrbanPiper team left its impact on the food-tech ecosystem in the Middle East. Find out how the brand leveraged its position as Platinum Partner at the marquee event in Dubai.

Kaushal Raj
CompanyThank You For All The Love, UK!

UrbanPiper secures a huge win in the United Kingdom with an incredible show at the Restaurant & Takeaway Innovation Expo, London.

Oshin Sharma
Customer SuccessHow To Design The Perfect Menu: A 5-point checklist

Here's the recipe to design the perfect menu, the kind that leverages consumer psychology and design principles to take your restaurant's sales to another level.

Oshin Sharma
Customer Success‍Restaurant Franchise In India: How To Start And How Much Does It Cost?

Find out all about franchising a restaurant in India. The pros, cons, costs, steps, permissions, and best franchises to consider - it's all packed in this concise yet comprehensive blog post.

Oshin Sharma
Customer SuccessThe Ultimate Guide To Cloud Kitchens [In 10 Pointers]

A comprehensive guide on cloud kitchens detailing the pros, cons, costs, types, and steps to open a cloud kitchen in India.

Oshin Sharma
Customer SuccessDo You Need A Restaurant Management System?

If you manage a restaurant, you know the importance of keeping your operations running smoothly. A restaurant management system can help you do just that. Here's how!

Oshin Sharma
Industry Trends7 Ways To Ensure Customers Keep Ordering From Your Restaurant

We’ve put together a guide to understand ways to improve your restaurant technology, delivery methods, facilitate customer retention and continuously find ways to optimise a user’s online ordering experience.

Varun Venkatesh
Customer Success8 SEO Tips for your Restaurant's Website

People need to be able to discover you online if you want to keep your restaurant full every day – or if you want to increase your delivery and carry-out business. You must rapidly win them over with an excellent online experience and motivate them to take action once they have found you.

Varun Venkatesh
Industry Trends10 Ways To Up Your Restaurant’s Social Media Game!

Running a restaurant today needs you to focus on all aspects if you want to be successful. Make sure you create a strong social and digital presence and engage with your followers to convert them to paying customers.

Varun Venkatesh
Customer SuccessHow To Increase Restaurant Sales On Swiggy And Zomato | A Mini-guide

Best practices researched from across the restaurant industry to help you boost your restaurant's sales on Swiggy and Zomato.

Oshin Sharma
Customer SuccessWhy Your Restaurant Needs A POS For Unparalleled Growth In 2022

A POS can easily streamline all of your restaurant's operations. In this article, we explore the advantages a POS may offer, the cost you will incur if you purchase one, and the features you must search for before you make a decision.

Oshin Sharma
Customer SuccessHow To Build A Strong Restaurant Brand | A Mini-guide

Building a strong restaurant brand can be the key to unlocking your sales potential. In a market as competitive as the restaurant business, brand building helps your customers remember you uniquely.

Oshin Sharma
Customer Success5 Reasons Your Restaurant Needs A Direct Online Food Ordering System

A direct online food ordering system can be the key to unlock the potential of your restaurant. Here are 5 ways in which a direct online ordering system can help increase your restaurant’s profits.

Oshin Sharma
Customer Success5 Restaurant Inventory Management Hacks You Can't Miss

Inventory management refers to the process of tracking the raw materials used by a business right from purchase to sale. The goal is to ensure that at all points of time, there is enough stock at the seller's disposal to meet the demand of its product.

Oshin Sharma
CompanyRestaurant Management Platform UrbanPiper Raises $24 Million In Series B Funding

UrbanPiper is happy to announce the successful completion of its Series B round of funding. UrbanPiper, a one-stop restaurant management platform, raised $24 million in Series B funding led by existing investors Sequoia Capital India and Tiger Global, and new investors Swiggy and Zomato.

Oshin Sharma
ProductAre your kitchen operations slow and chaotic?

In their early days, Mcdonald's stood apart from their competitors, because their orders were ready in 30 seconds instead of 30 minutes. Are you struggling to get such speed and efficiency? UrbanPiper's kitchen display system, the "COOKBOOK" streamlines your kitchen operations and ushers in speed!

Aravind Karnam
Customer SuccessThe 12-Minute Guide to Opening a Restaurant in The UK

This guide is all you will need to consider while opening a restaurant, whether it is a cafe, dine-in or takeaway.

Rituza Pradhan
ProductAre you leaving money on the table?

The only way to know for sure is to reconcile payouts from online platforms with reports from your Point of sale and Banker but it's an extremely challenging task. We are working on a fully automated reconciliation solution, coming out in 2022 Q1. Read on and sign up for early beta access.

Aravind Karnam
Decode With UrbanPiperDecode Spotlight - Chiraag Paul, Koshe Kosha

Koshe Kosha is known for its ‘’Bangaliyana’’ - a feeling and an emotion that depicts love for Bengal. People know Bengal for sweets and fish but there is much more to it and that is depicted from the wide range of menu at Koshe Kosha.

Rituza Pradhan
Decode With UrbanPiperDecode Spotlight - Amuleek Singh Bijral, Founder, Chai Point

Chai Point has developed to become India's largest organized Chai store, offering a perfect blend of chai made with fresh ingredients to refresh working professionals. It has become the most popular Chai brand, with over 300,000 cups sold every day.

Silambarasan
ProductGoodbye Quint, Hello Atlas

With UrbanPiper powering thousands of restaurants all over the world and an ever-increasing number of daily active users, we can fairly say that we are way out of our days of figuring out the product-market fit. Now it's time to take on bigger challenges and to create something brand new

Aravind Karnam
Decode With UrbanPiperDecode Spotlight - Kaushik Roy, Founder, Biryani by Kilo

In the fourth episode of Decode, Kaushik Roy, Founder & CEO of the much-loved biryani chain Biryani By Kilo spoke to us about his journey. We take a closer look at the man behind the brand in this blog.

Silambarasan
Decode With UrbanPiperDecode Spotlight - Sagar Daryani, Founder, Wow! Momo

Building an empire from scratch takes a lot of time, sweat, tears and obviously, effort. As they say, Rome was not built in a day. In the 8th episode of Decode, we speak to Sagar Daryani, Founder and CEO of WOW! Momo, who proves to be a perfect example for this saying.

Rituza Pradhan
Industry Trends5 Advantages of Using QR Codes in Your Restaurant

QR codes are ubiquitous in restaurants today. They enable almost the entire experience - from scanning the menu to making payments. Restaurateurs have had to learn how to truly leverage the capabilities of this technology to meet the demands of modern-day customers.

Varun Venkatesh
Industry TrendsKey Trends Shaping the Food and Beverage Industry in 2021

Technology presents unique solutions for restaurants to differentiate themselves and for owners to run their businesses more efficiently. Technology and innovation are helping restaurants to not just survive, but thrive, in this new connected and contactless era.

Silambarasan
Decode With UrbanPiperDecode Spotlight -Ankeet Dadu, Partner, Anand Sweets

According to Ankeet, the brand retains its uniqueness in the market by using high-quality raw materials and reducing manual efforts to increase the quality of its sweets.

Silambarasan
Decode With UrbanPiperDecode Spotlight - Bert Mueller, Founder, California Burrito

Innovation has never stopped for Bert. Currently, he is focusing on cultivating ingredients such as Hass Avocado - a specialty avocado and a certain type of chilly required for preparing Mexican dishes.

Rituza Pradhan
Decode With UrbanPiperDecode Spotlight - Nikhil Gupta and Abhijit Gupta, Founders of The Pizza Bakery

Both the brothers believe that creating a great experience around the product is imperative to survive in this industry and scale further. And that is exactly what The Pizza Bakery’s focus is on.

Varun Venkatesh
Decode With UrbanPiperDecode Spotlight -Gautam Balijepalli, Founder, Kouzina Food Tech

Gautam Balijepalli, with a strong entrepreneurial background, believed in the notion of successful customer experience. He used technology as a bridge to connect and engage with his customers.

Silambarasan
Decode With UrbanPiperDecode Spotlight - Jayanth Narayanan, Founder, Mani’s Dum Biryani

Passion always leads to success. Since he was in elementary school, Jayanth had dreamed of starting his own food business. He claims that he pursued engineering and an MBA to satisfy societal expectations in order to obtain a high-paying job but he was always an entrepreneur at heart.

Rituza Pradhan

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