February 2024 Product Updates: What's New in Our Restaurant Tech Platform

This month, we're serving up exciting new features to help your restaurant run even smoother! Discover our new features like audio-visual notifications to keep you in the loop about any order push to POS failures, discount feature on your total bill amounts and our latest integration with Stuart.


Notifications for Order Push to POS failures

There may be instances where, due to technical or internet issues, your orders do not push through to your POS, potentially resulting in missed orders.

Our latest feature ensures you're notified if an order doesn't push through to your POS within a minute of placement. This means you can act quickly to rectify the issue, ensuring no order is missed and preventing potential revenue loss.

Update your notification settings directly from the session settings. Once updated, you will receive audio visual notifications highlighting pending push failures, so you're always aware at a glance. 

Set up these alerts today and ensure you never miss an order! 💻

This update is now available for all our restaurant partners in India, UK & MENA.

Introducing Discount on Total Bill Amount 

You can now apply discounts to the entire bill, including charges and taxes. This simplifies the process of applying discounts for platforms like Zomato Gold for dine-in.

Here’s how you can set this up:

  • Update your Prime web by clicking "Update Now" in the top right corner.
  • Configure your bill total discount in just a few steps: Catalogue → Discounts → New Discount.
  • Apply the discount by choosing ‘Bill Total Amount’ in the ‘Applicable On’ dropdown seamlessly while punching the bill.

Watch our handy videos for a step-by-step guide to:

This update is now available for all our restaurant partners in India

🎉Now Live: UrbanPiper’s Stuart Integration!

We're excited to share the launch of our live integration and partnership with Stuart,  Europe's leading urban logistics company. Expand your delivery operations with Stuart, your gateway to connecting with local independent couriers across more than 120 cities. 

Keen on using Stuart’s services or already enjoying them? We'd love to hear from you! Reach out to us at to get started today. 🚀

You can read more about this exciting partnership here!

This update is now available for all our restaurant partners in UK 

Need help? We’ve got you covered 

With our 24/7 WhatsApp support, you can reach out to us at any hour of the day, ensuring that your queries are promptly addressed. Simply click this link to instantly connect with our team and receive the help you need. 

Your convenience is our priority, and we're here to make sure you're supported every step of the way.

Shriya Malik
Content Marketing Manager

Creating appetizing content for restauranteurs is my passion and profession.

Want to learn more?

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