This month, we’re introducing a suite of updates across Prime & Atlas designed to streamline workflows, surface actionable insights, automate key tasks, optimize kitchen operations, and enhance guest engagement. Let’s dive in!
Managing day-to-day operations across multiple tools can feel disjointed, especially when each product looks and works differently.
Now, with a unified top navigation bar across Prime and Atlas, your team gets one streamlined experience that’s easier to use, explore, and scale with.
Why You’ll Love It:
✅ One consistent experience across both tools
✅ Cleaner, top-bar navigation that keeps submodules context-specific
✅ Discover new features with ease under the “All Apps” dropdown
A more intuitive workspace, designed for growing teams. No more long, cluttered sidebars. Try it now by logging into Prime or Atlas.
Ever wondered if your customers are coming back — or dropping off quietly? Now you’ll know.
Our new Customer Analytics tab in Atlas reveals key customer behavior trends right from your dashboard.
🧭 Go to: Analytics → Customers
What You’ll See:
✅ New vs. Repeat vs. Lapsed customers
✅ Trend charts showing activity spikes or dips
✅ Channel and brand breakdowns for new customers
✅ Export/share reports as PNG or CSV in a click
It’s not just data — it’s actionable insight to reduce churn and sharpen your strategy.
Tired of customers seeing dinner items during breakfast hours? We’ve got you covered.
With Multi Menu Publishing, UrbanPiper now auto-generates separate menus on DoorDash based on the category timing settings you configure in Atlas.
What’s Improved:
✅ Unique DoorDash menus for each time slot
✅ Customers only see what’s available at that hour
✅ No more manual menu management
How to Enable:
Go to: Atlas → Settings → Platform Configs → DoorDash 🟢 Toggle ON: Support Multiple Menus
Cleaner menus. Happier customers. Zero manual work.
When scheduled orders print too early, kitchens risk prepping too soon — causing waste and confusion.
Now, future order KOTs print only when it's time to cook, not when the order is received.
What’s New:
✅ KOTs print only when future orders move to “New Orders”
✅ Kitchen staff get alerts right on time
✅ Less food waste, better order timing
This means better prep timing, less confusion, and happier kitchens.
Managing prep across multiple stations? You can now route items and modifiers directly to the right kitchen station — helping teams work faster, stay organized, and avoid mix-ups.
✅ Matches how your kitchen is actually set up
✅ Cuts confusion and streamlines handoffs
✅ Perfect for structured or high-volume kitchens
Turn every printed bill into a marketing touchpoint. With custom QR codes now added to receipts, you can drive feedback, collect insights, and nudge customers toward direct ordering channels.
✅ Boosts direct orders and reviews
✅ Encourage repeat orders through direct channels
These latest features are built to streamline your operations and improve efficiency, so you can focus on what matters—running a great restaurant.
If you have any questions, our support team is here 24/7 at support@urbanpiper.com.
Exciting things are on the way next month—stay tuned!
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Your restaurant’s success depends on efficiency, and we’re here to make operations smoother than ever. This month, we’re introducing features that cut down website setup time, speed up billing, and enhance stock tracking—giving you more control with less hassle. Let’s jump into the latest updates!
This month, we’re rolling out exciting new updates designed to help your restaurant run smoother and more efficiently. From faster billing and smarter order management to enhanced analytics, these features are built to streamline your daily operations.
This month, we're serving up exciting new features to help your restaurant run even smoother! Discover how you can schedule your reports on Atlas, our SOC 2 certification, universal image printing for bills & KOTs, clear error banners for menu pull issues, batch & expiry tracking for inventory and much more!
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