Manage your food delivery channels on one dashboard

No more juggling multiple tablets. With UrbanPiper's integrations you can manage orders from Deliveroo, Just Eat, UberEats, Flipdish & others straight from your ePOS or our delivery manager dashboard.

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Say goodbye to the chaos of managing online orders

UrbanPiper's integrations solution allows your business to reduce order preparation time, eliminate errors and improve staff efficiency.

Manage all your online orders on one screen

Streamline your operations, reduce missed orders and avoid errors by managing all your online orders on one screen directly from your POS.

Control your menu across all platforms with ease

Save time and improve labour efficiency at your restaurant. Update your menu across all channels in real-time with just one click.

Manage your stock across all outlets in real-time

Make cancellations a thing of the past. Update your stock across all channels in real-time to drive down cancellations and improve customer experience.

Make key decisions based on actionable business data

UrbanPiper's centralised reporting dashboard keeps you informed of operational and sales data so you can get a 360-degree analysis of your business and focus on what matters the most.

Looking for a POS?

Manage your in-store and online operations from a single POS system. Learn more about how Prime POS can help you scale your business today

Learn more

Need a branded website?

Setup your own self-branded ordering websites and apps. Learn more about how Meraki can help you take control of your online presence today

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Product features

Our products have been designed with your business in mind, and are packed with essential features to help you succeed.

Order Management

Menu Management

Stock Management

Store Toggle

Advanced Analytics

Detailed Reporting

99.99% Uptime

Payment Reconciliation

Multi-store Control

Delivery Partners

Plug into the most comprehensive network of top global online food delivery companies.

POS Partners

UrbanPiper offers integrations with the most widely used restaurant POS & ERP platforms globally.

We've seen a significant drop in our wait time, order errors and rejection rate thanks to UrbanPiper. The team was extremely responsive and approachable.

PRITEN MISTRY

Head of Dine Out and Sales Development

We faced many challenges when we started receiving orders from aggregator platforms, and manual processing led to delayed deliveries. UrbanPiper's services for menu management and direct integrations with multiple aggregators were seamless and eliminated the need for manual processing. Additionally, the UrbanPiper team has always been available when we have needed assistance and we have seen continuous improvements to the platform.

Fahd Nazir

Group Head of IT

With UrbanPiper, all the orders come onto one screen and have helped our operations. We get access to centralised data which helps us make better decisions. It was a quick and easy integration and we don’t see any challenges moving forward

Thomas C.

Operations | Chicken Cottage

Since Covid, the rise in at-home delivery has increased substantially. In fact, in some of our sites there is now a 50/50 split. Using UrbanPiper has streamlined all our operations and taken away the manual aspect of accepting orders and placing onto our tills. We have seen an increase in our staff productivity and minimised mistakes as all orders are received and managed in one space.

Laura Nudd

Central Operations Manager

UrbanPiper helps make your own teams happier. Your front of house team no longer has to manually enter orders in the till, and can instead focus on customer service. With the automations in place, the back of house teams, such as the chefs, can work in a more streamlined and efficient manner. Moreover, there was no disruption while making the shift to UrbanPiper, and the communication and support have been great throughout.

Alan Wong

Systems Manager | The Bok Shop

Plans from £79

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No one-time set-up fee
Unlimited orders; No per order
charges
No additional costs

Frequently Asked Questions

We've collected some of the most commonly asked questions about our product and put them all in one place for your convenience

What is Hub? How does it work?

Hub allows you to manage all your online sales channels such as Just Eat, UberEats, Deliveroo and others from your existing ePOS or our delivery manager dashboard.

The product offers online menu management, order tracking, stock management, and detailed reporting & analytics solutions to simplify your restaurant’s operations.

What kind of businesses can Hub help?

Hub can help most F&B businesses that sell online with food aggregators, regardless of restaurant size and type. From small restaurants and cafes to large multinational corporations, 32000+ businesses across the globe trust Hub to simplify their online order management.

Why should I use Hub?

With Hub, you can manage all your online ordering channels across multiple outlets and brands through a single dashboard. This means that you don’t need to juggle between multiple tablets to manage different ordering channels anymore. You get one screen that simplifies order management for your staff and makes your restaurant operations efficient.

Using Hub’s built in automation features, your restaurant can have quicker order acceptance times and shorter order lifecycles. With faster delivery time and a reduction in the number of cancellations, our solution helps you create a better customer experience for your guests, resulting in an increase in brand loyalty.

How do I sign up for Hub?

To sign up for Hub, please fill out the form on this page. One of our product experts will reach out to you to schedule a custom demo for your business shortly.

How long does it take to set up Hub?

It usually takes our team 7 working days to get Hub working on your system. These timelines can vary depending on the complexity of the integration

Does Hub require any hardware?

No. Hub is a web based integration solution that can be added onto your existing ePOS system without additional hardware

There are 3 ways in which you may use Hub
‍
1. You use your own hardware
2. We provide you the hardware
3. We integrate with your existing ePOS

You do not need additional hardware in options 2 and 3.

For Hub lite, you will need a device such as a windows laptop, a mac, an android phone, or an iphone. Along with this, you will need a printer that connects with these devices. Here are the printers that work with each kind of device:

Windows PC - LAN printer, Bluetooth printer, USB printer
Mac PC - LAN printer, Bluetooth printer, USB printer
Android Phone - Bluetooth printer and USB printer
iPhone - Bluetooth printer

Additionally, if you want to make changes in your menu or access analytics for all your plans, you will need a PC to log in to our dashboard.

What is the price of Hub?

The pricing for Hub depends on the type of Hub integration you are opting for and the overall scale of your business based on both the number of physical locations and the number of brands you operate. To know the specific pricing for your restaurant, contact us here.

Testimonials

Stories from restaurateurs and industry experts that have worked with UrbanPiper

Read all customer stories

We were able to build a very strong delivery brand, and we have got miles to go, but frankly to grow very fast in the delivery space even though we had no background got enabled because we were able to latch on to the UrbanPiper platform...

AMULEEK SINGH BIJRAL

CEO

For a small company, we find it difficult to deal with multiple vendors. Multiple touch points increase the need for co- ordination from our side multiple times and that creates it’s own problems. In UrbanPiper, that was one of the key differences we found. It was a solution which had all the components built into it. Helps make our life simple..

ASHISH SAXENA

CEO

With the dashboard that UrbanPiper provides, it's very easy to modify your menu. We thought we're only getting data hygiene and reconciliation solutions, but after having URBANPIPER come on-board, we were able to solve many more issues we never expected to be taken care of which gives me tremendous peace of mind

BERT MUELLER

CEO

We have opened 3 cities after we got Urbanpiper onboard, where we didn't even visit the kitchens till now, the kitchen are up and LIVE and running very smoothly because we have eyes on all the kitchens through our systems in place. Better be it in the hands of a player like UrbanPiper whom you can trust and run your tech capabilities

PAVAN KUMAR

CO-FOUNDER

We realised that if we wanted to grow, we have to work with a lot of aggregators to be able to reach to more wider customers. But our backend was not really integrated with these partners and menu update became a programming nightmare. With UrbanPiper coming in, menu sync/programming got automated with aggregators in real-time. It became so simple like opening your gmail...

ARUJ GARG

HEAD OPERATIONS

Manage your food delivery channels on one dashboard

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Managing online orders has never been easier

Say goodbye to the chaos of managing online orders

Manage all your online orders on one screen

Control your menu across all platforms with ease

Manage your stock across all outlets in real-time

Make key decisions based on actionable business data

Looking for a POS?

Need a branded website?

Product features

Delivery Partners

POS Partners

PRITEN MISTRY

Fahd Nazir

Thomas C.

Laura Nudd

Alan Wong

Plans from £79

Frequently Asked Questions

What is Hub? How does it work?

What kind of businesses can Hub help?

Why should I use Hub?

How do I sign up for Hub?

How long does it take to set up Hub?

Does Hub require any hardware?

What is the price of Hub?