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Meraki

Your Brand.
Your Business.
Your Website.

Set up your restaurant's online commerce presence in just a few days. Save on commission and own your customer relationships.

Trusted by

27000+ restaurants across the globe

Trusted by

35000+ restaurants across the globe

Product features

Our products have been designed with your business in mind, and are packed with essential features to help you succeed.
Online Store Builder
Customizable UI
Menu Management
Discount Module
Advanced Analytics
Marketing Automation
Loyalty Program
Customer Directory
Customer Feedback
Payment Integrations

The online ordering software that works for you

Running a restaurant is hard. Meraki makes it easier by offering online ordering tools that help restaurants succeed.

Seamless online ordering for your customers

Meraki websites come packed with features that are easy to customise for you and delightful to use for your customers.

No hefty commissions — No headaches

Stop paying hefty commissions to serve your own customers. Take back control of your online presence through your brand’s own website.

Detailed analysis of your business and customers

Good businesses are built on strong relationships. Understand your customers better and build brand loyalty through valuable customer data and marketing insights.

Enhance your brand with beautiful digital menus

Flawless UX and customizable UI for your brand to stand out and create a personalised experience for your customers.

Build loyalty with marketing automation tools

Increase repeat purchases and promote offers with ease. Reach out to your loyal customers via email, SMS and social media, all from one dashboard.
We've seen a significant drop in our wait time, order errors and rejection rate thanks to UrbanPiper. The team was extremely responsive and approachable.

PRITEN MISTRY

HEAD MARKETING | PIZZA HUT
Once we started using UrbanPiper, I was surprised at how easy it made our processes. Our staff have all been happy with the new solution and it has made our lives a lot simpler.

ASHISH SAXENA

CEO | Chili's India

Want to learn more?

Schedule a free demo with our experts to see how UrbanPiper can help your business

Frequently Asked Questions

We've collected some of the most commonly asked questions about our product and put them all in one place for your convenience

How does Meraki work?

With Meraki, you pay zero commissions to aggregators.

Meraki builds your restaurant its very own online ordering system. You get a website and mobile app that together allow you to take direct orders without having to pay any commission to third-party aggregator platforms.

Meraki gives you full access to your customers’ data—which is surprisingly uncommon—and puts your brand front and center. We have tools like email marketing, a free loyalty program, SMS marketing and wallet to increase ticket sizes and repeat orders.

With Meraki, you save big and improve your bottomline.

Why should I use Meraki?

A typical restaurant pays 20-30% commissions to third party aggregators. With Meraki, you pay zero.

Meraki allows you to set up your own self-branded ordering websites and apps. With that, you get to engage with your customers directly and gain control over your online ordering without having to follow any rules laid out by third-party aggregators.

Can I use my own domain name with Meraki?

Yes, you can use your own domain name with Meraki. If you do not have an existing domain name, you need to purchase it and you can connect it to Meraki from your store’s dashboard. 

How long has Meraki been in business?

Meraki has been in business for 7 years now. We have helped numerous restaurants create their own website and apps which in turn have enabled the expansion of their businesses outside aggregator platforms.

How do I sign up for Meraki?

To sign up for Meraki, please fill the form attached here. One of our product experts will reach out to you with a tailor made sample shortly.

Do I need to be a designer or developer to use Meraki?

No, you don’t need to be a designer or developer to use Meraki.
You can customize the look and feel of your store with the online store builder and themes, add features and functionality to your store with apps, and if you need extra help, you can contact our support team.

In what countries can I use Meraki?

You can use Meraki in nearly every country in the world. Integrations differ in each geography. To understand the exact services we can provide at your location, get in touch with our sales team here.

Do I need to deliver orders myself?

You can but you don’t need to. You can use a third party logistics provider to deliver orders for you. They charge a standard distance based fee which you can pay or completely pass on to your customers.

Does Meraki have Success Managers?

Yes. Every restaurant we work with has the option to get paired with a Restaurant Success Manager, who is their single point of contact and helps with all their needs. They act as an online ordering coach, helping you continually improve your online ordering business and they assist with optimizations. This is an added service and our team will be glad to help you with the details here.

If I subscribe during the trial, will my card be charged?

No, the card is only charged after the trial ends.

Will my credit card be automatically charged every month or do I need to renew it?

Subscriptions are automatically renewed every month.

Do you store my credit card details? How safe is it?

We do not view or store credit card details. We use Stripe to process the payments and all card details are processed securely by them.

If I cancel before the trial expires, will I be charged?

No, you won't be charged.

What is the price of Meraki?

The pricing of Meraki depends on the scale of your business and your order volumes. To know the specific pricing for your restaurant, contact us here.

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