✨Orderline AI is live! Automate your phone orders with AI and boost sales – Register now!

A decade of restaurant tech. Now powered by AI.

UrbanPiper connects your restaurant to every ordering channel, every delivery platform, and every customer call, all through your existing POS.
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Powering restaurant commerce for 40,000+ brands globally
Landry's logo featuring icons for dining, hospitality, entertainment, and gaming above the company name.
Landry's logo featuring icons for dining, hospitality, entertainment, and gaming above the company name.
Landry's logo featuring icons for dining, hospitality, entertainment, and gaming above the company name.
Landry's logo featuring icons for dining, hospitality, entertainment, and gaming above the company name.

AI-driven results. Real business impact.

Numbers that reflect a decade of building for restaurants
and what's possible when it's powered by AI.

RESTAURANTS

40K+

Locations powered

Brands globally rely on UrbanPiper to run their operations.

Volume

360M+

Orders processed per year

Orders processed seamlessly across calls, marketplaces, and direct channels.

Integrations

250+

POS & delivery platforms

Deep integrations with leading POS systems and global delivery platforms.

Global Footprint

20+

Countries

Supporting restaurants across cities, countries, and cultures.

Running a restaurant is hard. Managing its tech shouldn't be.

We've worked with 40,000 restaurants. The problems that cost them the most aren't the obvious ones.

Revenue

The call that nobody picked up

Every missed call is a missed order, and a customer ordering from your competitor instead of you.

62%

of restaurant calls go unanswered at peak hours

EFFICIENCY

5 tablets, one exhausted manager

Your staff is managing logistics, not hospitality. That's backwards.

5+

delivery platforms the average restaurant manages separately

Customer Experience

Every unanswered call is a lost regular

A missed call isn't just a missed order, it's a frustrated customer. Loyalty is earned one interaction at a time.

$1K+

estimated weekly revenue lost per restaurant from unanswered phone orders (Toast Research, 2023)

Built to work together as one.

UrbanPiper sits between your restaurant and the world. Connect your kitchen to every delivery app, every customer call, and every direct order. All in real time, all from one platform.
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Run smarter restaurant operations with AI

Three products, one platform. Each powerful alone, unstoppable together.
ORDERLINE AI

Your restaurant answers every call. Even when your team can't.

Orderline picks up every customer call, takes orders, handles reservations, and answers queries — 24/7. Orders go straight into your POS. Never lose a call-in order again.
Never lose a call-in order. Orderline answers instantly and converts every call into a confirmed POS order.
Handles orders, reservations, FAQs and complaints — a full concierge, not just an order-taker.
Available 24/7 in English & Spanish with more languages in the roadmap.
Zero new hardware required — plugs into your existing POS and phone system in days.
Learn more about Orderline →
HUB

All your delivery platforms. One dashboard. Your existing POS.

Hub connects your POS directly to delivery apps so your team stops juggling tablets and starts running the kitchen.
Stop managing multiple dashboards at once. Every platform order flows into your POS automatically. No manual entry, no errors.
Update your menu once, everywhere. Sync across every platform in real time with one click.
250+ deep integrations across 25+ countries. More than any other platform, built over a decade.
Real-time stock update means customers stop ordering things you're out of. Cancellations drop. Ratings go up.
Learn more about Hub →
HUB

All your delivery platforms. One dashboard. Your existing POS.

Hub connects your POS directly to delivery apps so your team stops juggling tablets and starts running the kitchen.
Stop managing multiple dashboards at once. Every platform order flows into your POS automatically. No manual entry, no errors.
Update your menu once, everywhere. Sync across every platform in real time with one click.
250+ deep integrations across 25+ countries. More than any other platform, built over a decade.
Real-time stock update means customers stop ordering things you're out of. Cancellations drop. Ratings go up.
Learn more about Hub →
MERAKI

Grow direct orders on your own terms

Launch your own ordering website and app. Fully branded, integrated with your POS. Own your customer, keep your margin.
Your brand, not theirs. White-label web and app ordering that looks and feels like you.
Direct to POS. Orders land straight in your kitchen, no third-party middleman.
Keep more of every order. No per-order commissions to aggregators. Every direct order is a higher-margin order.
Learn more about Meraki →
Tablet and smartphone displaying GEN Korean BBQ website with images of Korean barbecue dishes and menu selections.

Don't take our word for it, take theirs.

Pizza Hut Restaurants logo with red circle and white text.
We've seen a significant drop in our wait time, order errors and rejection rate thanks to UrbanPiper. The team was extremely responsive and approachable.

PRITEN MISTRY

Head of Dine Out and Sales Development
Pizza Hut Restaurants logo with red circle and white text.
We've seen a significant drop in our wait time, order errors and rejection rate thanks to UrbanPiper. The team was extremely responsive and approachable.

PRITEN MISTRY

Head of Dine Out and Sales Development
Pizza Hut Restaurants logo with red circle and white text.
We've seen a significant drop in our wait time, order errors and rejection rate thanks to UrbanPiper. The team was extremely responsive and approachable.

PRITEN MISTRY

Head of Dine Out and Sales Development

Good questions. Honest answers.

Everything you need to know about the UrbanPiper platform.

Which countries does UrbanPiper operate in?

UrbanPiper has a strong presence in over 20+ countries across the Americas, United Kingdom, Middle East and the Indian Subcontinent.

Does UrbanPiper require new hardware or a new POS?

No. UrbanPiper is a software integration that plugs into your existing POS system. No rip-and-replace, no new terminals. We support 250+ POS integrations globally — chances are, we're already integrated with yours.

How long does it take to get set up?

Most restaurants go live within 7 - 14 working days. Timelines may vary slightly depending on the POS system and number of delivery platforms.

How is pricing structured for Orderline, Hub and Meraki ?

Pricing is based on your scale — number of locations, integrations, and products you need. The best way to get a number is to book a free demo. Our team will scope your requirements and provide a clear, tailored quote.

Build the future of your restaurant.

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